General Compliance Officer

Description Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering General Compliance Officer with the resources to solve critical problems for the future of our business, which is why we need you. Manulife Indonesia General Compliance Officer is responsible to manage and ensure the implementation of regulatory compliance oversight from all operational activities of PT Asuransi Jiwa Manulife Indonesia (its Sharia Unit) and Dana Pensiun Lembaga Keuangan Manulife Indonesia (DPLK MI) towards the Indonesian legal framework and Manulife Financial internal policy which has been adopted and conformed according to the applicable laws and regulation in Indonesia.The role provides timely and accurate mandatory reports to regulators through the Regulatory Report in SharePoint system, perform Regulatory Quality Assurance on regular basis, active involvement for any regulatory project/initiatives and perform submission of Marketing Office outside Head Office reporting (such as General Agency). This role is also accountable for communication with regulator and association.What motivates you? You obsess about customers, listen, engage and act for their benefit You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes You thrive in teams, and enjoy getting things done togetherYou take ownership and build solutions, focusing on what matters You do what is right, work with integrity and speak upYou share your humanity, helping us build a diverse and inclusive work environment for everyone We are looking for someone with: University Degree graduated.Min. 4-5 years working experience in Financial InstitutionCertified in Insurance Award is a plus (ex: LOMA)Advanced user in Microsoft OfficeAdvanced in Customer Service Orientation, Continuous Improvement, Leadership, Teamwork, Development & Learning, Problem Solving, Impact and Influence.Nice to Haves: Ability to build and manage relationships with the key internal stakeholders On the job you will: Responsible for Regulatory Compliance Management Program in coordination with related business unit, ensuring that Manulife Indonesia and all entities comply with prevailing regulations. This including to provide gap analysis and monitoring any regulation gaps and/or action plans are closed in timely manner to ensure the business activities within Manulife complied with prevailing regulations.Support the awareness of the employees of Manulife Indonesia in the importance of regulatory requirements application in the businesses and towards the prevailing laws and regulations and adoptable Manulife’s effective internal policy and procedures to manage the regulatory risk.Establish effective mechanism to track the progress of business and support business units in complying with the new regulatory requirements and/or recommendations of regulators and auditors including carrying out Compliance QA and Testing Program that conducted by Local Compliance and Regional Compliance.To work with the Alternative Distribution and Partnership Business and Broker team in conducting due diligence for the third-party service provider.To advise Product Development Committee related to compliance on product revisions and/or new products.Act as person in charge for each business unit to have the latest update to maintain and preserve the accuracy of Archer Database and Regulatory Reporting system under SharePoint Database Compliance so that the Database Compliance will always indicate the latest fact.Manage all mandatory reporting to Regulators which involves PIC in across business unitManage Ad Hoc Compliance projects with cross-divisional impact, ensuring that projects are delivered on time and within quality targets and to provide Compliance review for Business Unit’s initiative and projectAdvise on Compliance issues and provide consultative advise for business transactions and other related activities and perform review and implement control process to ensure new product launch and selling process are complied with latest regulatory requirements.Timely dissemination of any new regulatory updates and policies procedures for Regulatory areas.Manage report Compliance for management level and Regional ComplianceConduct Compliance review on customer documentsBe responsible as PIC for day-to-day communication and audit by RegulatorsOur commitment to you Our mission; to be a part of making Decisions Easier and Lives BetterA leadership team dedicated to your growth and success A bold ambition and set of goals to be a leader in driving transformation in our industry Our best. Every day. Learn more about opportunities with us at jobs.manulife.com Every career at Manulife provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today! About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity Employer