Spanish Speaking Customer Service Advisor

  • Jakarta
  • Trip.com
Job DescriptionAbout UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, , Ctrip, Skyscanner, and Qunar. Across its platforms, We have four Customer Service Centres for , Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the worlds leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. In this Role, youll get toContribute to social media marketing plans across the different Research Iocal consumer behavior to propose fit and localized social media content to increase awareness and engage with our target audiences through variety of posts and platforms.Assist in the creation of social content, including different channels and formats.Collect performance metrics to measure results.Stay up-to-date on industry trends and identify new opportunities for growth across the industry.Performing other duties when needed.What you'll Need to SucceedAptitude with various social media platforms as well as the data tracking tools associated with them.Good skills in social media content; planning & execution including video creation and copywriting.Innovative, able to produce brilliant ideas and contents with originalityGood teamwork spirit, multitasking and quickly adapt to fast-paced environment and the rapid changes of business conditions.Good in English (written and verbal) to work in multicultural working environment.Why We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At , you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.Whats more? Our rapid business growth in global offers abundant career opportunities atvarious levels and in multiple functionsInternal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impactWe provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.We encourage flexible work arrangementHave fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.Clickto learn more about What makes Click to learn more about This is a Trip Where Both Your Career and Life Can Flourish!Find out more job opportunities at Have a good trip, and see you soon!