Client Project Manager

Key Roles and Responsibilities:Lead and direct concurrent standard or complex projects and in the case of programme management, ensure the management of multiple related projects directed towards a common objectiveEngage with stakeholders to deliver projects from original concept through final implementationEnsure client satisfaction and manage escalations, acting as a single point of contact to the clientEnsure that the project/programme delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfactionManage the delivery of the project/programme, including rigorous scope control and change managementEnsure client satisfaction and manage escalations, acting as a single point of contact to the clientDocumentation and management of risks and issuesEnsuring clear and concise communications to all stakeholdersProvide pre-sales support by working with sales teams to scope and cost a project or programme solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.Identification of opportunities and influence the sale by conducting a business conversation with the client positioning NTT Ltd consulting and technical services offeringsCoordinate activities of the project teams through task delegation, resource assignment and programme management Knowledge, Skills, and Attributes:Ability to establish strong relationships with internal stakeholders and external clientsExcellent client-centricity skills and ability to work at client sitesAbility to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequatelyExcellent written and verbal communication skillsExcellent team-building skills and ability to work in high-pressure environmentsAbility to manage urgent and complex tasks simultaneouslyGood business acumen and commercial skillsPassionate, strong initiative, self-driven with a commitment to succeedGood influencing ability whilst taking a collaborative approachDecisive with good attention to detail abilityAbility to promote project services to both internal stakeholders and external clientsCompetent in project change managementAcademic Qualifications and Certifications:Project Management degree or equivalent with a moderate level of related experienceRelevant project management certifications preferably PMPITIL certification is preferableRequired Experience:Demonstrated moderate level project management experience preferably in a multinational professional services environmentProven client engagement experienceDemonstrated understanding of the project life cycleDemonstrated competency in project change managementProven experience managing expectations when balancing alternatives against business and financial constraintsSkills SummaryBusiness Acumen, Cost Management, IT Infrastructure Management, Project Management, Quality Assurance (QA), Resource Management, Software Systems, Systems Integration, Writing Technical DocumentsWhat will make you a good fit for the role? Remote Type: Equal Opportunity EmployerNTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category