Search Model Data Product Operations - Trust & Safety - Indonesia

  • Jakarta
  • Tiktok
TikTok will be prioritizing applicants who have a current right to work in Indonesia and do not require TikTok's sponsorship of a visa.About TikTokTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us. About Trust & SafetyBuilding a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. Responsibilities:- Perform as the product operations role; manage the operation of labeling projects that deliver training/testing data for machine learning models, with the ultimate goal of optimizing users' search results. - Perform as the project owner; undertake various tasks throughout the entire project life cycle.- Review and reconcile the demands received to formulate customized project management plans and design proper relevant SOPs. - Work closely with the global data delivery team; supervise the implementation of project mechanism, data delivery and quality assurance.- Conduct ROI analysis and regular review based on the model performance of machine learning models. - Foresee possible risks, prepare necessary risk management procedures and react to unexpected issues in a timely manner. Minimum Qualifications:- 2 years experience working cross-functionally to successfully deliver complex projects (Project Management).- 2 years of professional experience in companies related to search engines, social media platforms, or within the internet/technology industry.- Fluency in English and Bahasa Indonesia is required. English will be utilized as the primary language for work, while Bahasa Indonesia will be used for market-specific communications. Preferred Qualifications:- Possession of a Bachelor's degree or higher.- Knowledge of user internet behavior.- Strong analytical and communication abilities. Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.