.. experience including solid experience in a similar role within Internet and Financial Services. You possess excellent communication and influencing skills, are organised and able to multi-task effectively. You are a strong networker & relationship builder You are highly goal driven and work well in fast .. read more
Vous êtes unique, comme le sont votre parcours, votre expérience et votre façon de voir les choses. Ici, on vous encourage et on vous motive à donner le meilleur de vous-même, et on vous donne les moyens de le faire. Vous travaillerez avec des collègues dynamiques – experts dans leur domaine – qui sont impatients de partager leurs connaissances avec vous. Vous aurez des gestionnaires inspirants qui vous aideront à développer votre potentiel et à atteindre de nouveaux sommets. Chaque jour, vous aurez de nouvelles occasions de rendre la vie de nos Clients plus radieuse – ils sont au cœur de tout ce que nous faisons. Découvrez comment vous pouvez faire une différence dans la vie des gens, des familles, des collectivités – ici et partout dans le monde.Description de poste:Job description : Providing services thru CS walk in (face to face) for various transaction request or inquiries and complaints received from customers, business partners and agents, according to SOP and TATEnsure all services meet the targets quality and comply with Compliance regulations Escalating to internal and external parties to provide solutionsEnsure all services are documented according to SOP Actively participate in pro-active customer contact programs by utilizing various technologies provided in the form of cost saving and continuous improvement (CI)Provide services to customers and agents through telephone accurately, timely and pro-actively according to SOP and TATEscalating to internal and external parties to provide solutions to give beyond expectation client experienceCatégorie d'emploi:Service clientèle / OpérationsFin de l'affichage:30/08/2024
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