.. Jakarta</strong></li> <li>Bachelor's degree in Business Administration, Marketing, or a relevant field.</li> <li>5+ years working .. capability to drive sales and meet regional targets.</p> <p><strong>Six (6) Area Coverage Options:</strong>& ;</p> <ul> .. read more
CX Journey Management Home Convergence Enterprise Description: Description E2E Customer Journey Management in Home, Convergence & Enterprise Journey Design, Mapping, Analytics & Orchestration to improve CX. Uplifting Customer Journey : Actively develop, implement & track measured-impact redesign journey initiatives to drive TNPS Optimizing Customer Journey : Connecting and mapping customer interactions, across multiple touchpoints, in order to direct or influence the end-to-end experience. Managing CX Based Evidence Insights: Predict and prioritize customer needs and trends, identify key engagement and experience drivers, and drive results with role-based dashboards and action plans. Improving E2E Home, Convergence & Enterprise customer experience in tangible ways. Maximizing performance across all aspects of customer interaction & aligning with business impact Requirements: 6-7 years years relevant experience in Customer Experience Management/ Commercial/management/product sales & marketing. Bachelor degree in Industrial Engineering/ Informatic Engineering/ Information & Communication system/Management Soft SkillBusiness & Market SavvyData AnalyticsDigital MindsetGovernanceCompetenciesAgile LeadershipCoalition BuildingCustomer CentricPeople FirstResults DrivenStrategic Accountability
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