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Be the point of contact for IT related services Team-work with Recruitment and CRO Team Prepare quotations, service agreements, and tenders within set deadlines and ensure that they have followed the correct prices, discounts, and additional Fee of service Monitoring job execution and completion as per service promised date Follow-up, monitor, and report on all pending activities to the customer Point of contact for customers with queries about job orders or job completion Review and create report of customer’s account every month through accounts receivable and solve all identified issues Build and foster collaboration with internal teams involved in service delivery Proactively keep in touch with clients, maintaining and expanding relationships with existing clients Be a good listener for client’s needs and giving the feedback to offer the most suitable solution Capture and inform new market trends and regulations Coordinate with Client Networks, external resources, and government authorities to provide solutions for key customers To perform job-related responsibilities and tasks other than those specifically presented in this description Requirements Must possess at least a Diploma Degree, in any field Minimum 3 years of relevant experiences Fluent in Bahasa Indonesia and English (verbal, written, and comprehension) Excellent customer service & Managerial skills Having experience in IT Resourcing/IT Manage Service company is mandatory Good communication, negotiation, and interpersonal skills Teamwork player toward a common goals Understanding the Recruitment end to end processes Good organizational and time management skills Having an ability to work under pressure and to deadlines Having an ability to work independently and as a team Must be able to work accurately with great attention to detail
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