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Position objective: To enhance customer satisfaction, ensuring customer needs are fulfilled as per business strategy. To be customer facing, providing customers differentiated SCM services as per business strategy. To manage Order-To-Cash processes and KPIs e.g., order management, delivery management, billing management, and handle customer complaints, etc. To actively participate on OTC improvement projects as assigned. Qualifications : Bachelor degree from any major Min. 2 years experiences in the role of Customer Services / Supply Chain / Sales Admin Familiar with SAP and supply chain business process is a plus Strong interpersonal communication, analytical and decision making Fluent in English
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