General and Social Media Administrator

Established in 1998, PT. Sukses Mandiri Utama is experienced and committed to recruit and protect the Indonesian Workers. PT. Sukses Mandiri Utama has been supplying the manpower internationally for example to Malaysia, Brunei Darussalam, Singapore, Hongkong, Taiwan, etc.PT. Sukses Mandiri Utama also has an accredited training centre equipped by adequate facilities for formal (skilled) and informal (semi skilled), the training centre is supported by a Job Training Institute that teach manpower in English, Japanese, Mandarin and Cantonese, European language, and also the training centre has a Professional Certificate Institute to certify the manpower according to their work competency.We are delighted to have a mutual collaboration with manpower agencies and companies overseas, to our clients that search for a trusted manpower supplier. The success of the Indonesian Migrant Workers is our happiness. The Role Job Descriptions (as General Admin) ·      Secretarial support for the team in relation to client engagement, i.e. preparing proposals, presentations, engagement letters, etc. ·      Business correspondence - internal and external parties, including e-mail, WhatsApp, phone calls, and other correspondences. ·      Maintain professionalism and strict confidentiality with all materials, and exercise discretion and due diligence when interfacing with internal and external parties. ·      Liaise between the upper management and employees, and manage the communication with internal and external executives on various projects and tasks. ·      Perform filing management. This includes but not limited to maintaining confidential records and filing of reports, correspondence, statistics, and related material for ease of retrieval. ·      Perform data entry and distribution of data to related parties. ·      Other secretarial / administration duties defined by superiors. Job Descriptions (as Social Media Admin) ·      Copywriting and Branding. ·      Manage the company website and social media account according to the treatment of each channel. ·      Interact with audiences on company social media. ·      Create informative, interesting, and interactive posts and articles in accordance with branding and marketing strategies. ·      Create the editorial planning and calendars including creative concepts, scripts, captions, and content distribution plans. ·      Compile weekly reports regarding activities and insights obtained from activities on social media. ·      Analyse promos, ads, and competitor's branding and marketing strategies. ·      Create the ads for the post that needs to be advertised and create advertising budgeting reports. ·      Maintain company rating performance. Ideal Profile Requirements: Clear Police Clearance Certificate (SKCK) - must be up to date. Fluent in English (additionally, any other international language is a plus) to effectively liaise with the stakeholders of the region. High school (SMA / SMK) graduate (at least). Ability to work within UK business hours (occasionally) and to work on Saturday. Exceptional writing skills in English and Bahasa Indonesia to write independently without the need for supervision, proofreading, or revisions. Have experience in managing office procedures and working with sensitive and confidential information. Have experience in handling social media accounts. Excellent computer skills (Ms. Office including Word, Excel, PowerPoint). Ability to multitask and prioritize tasks effectively to meet deadlines, to work collaboratively and independently with high efficiency, and detail-oriented with the ability to maintain accuracy in a fast-paced environment. Have a proactive personality with a strong customer service orientation, along with good interpersonal and strong communication skills. Self-starter, resourceful, and positive attitude. Active in using social media. Knowledge of digital marketing, i.e. SEO, Google Analytics, etc. Have experience in creating content including editing photos and video. Strong problem-solving skills and ability to handle inquiries and complaints professionally. Familiar with online marketing strategies, including social media marketing and online advertising. Knowledge of customer service best practices and experience in providing exceptional customer support via various channels (i.e. chat, email, phone). Questions: We must fill this position urgently. Can you start immediately? What is your level of proficiency in English? (Conversational, Professional, Native/Bilingual) What is your level of proficiency in Indonesian? Conversational, Professional, Native/Bilingual) Are you comfortable commuting to this job's location (HQ in Bekasi)? Are you comfortable working within UK business hours (occasionally) and on Saturdays? How many years of work experience do you have with Administration? How many years of work experience do you have with Copywriting? How many years of work experience do you have with Online Marketing? Other than English and Bahasa Indonesia, are you also fluent in any other international language(s)? How many years of Staffing and Recruiting experience do you currently have? What is your expected monthly salary? What's on Offer? Opening within an international manpower supply firm with a solid track record of success Opportunities for career growth & development A role that offers a breadth of learning opportunities Competitive base salary with additional benefits