Customer Service Representative

  • Tanjungbarat
  • Aeris Beaute

Customer Service Representative Job Description Create, manage, and optimize listings for all marketplaces (Shopee, Tokopedia, Zalora, and Website) Coordinate marketing for all online marketplaces, including promotional opportunities and pricing optimization Review customer feedback and marketplace health, updating processes as needed Mantaining solid customer relationships by handling questions and concerns with speed and professionalism Build sustainable relationships and trust with customer accounts through open and interactive communication Requirements Diploma or Bachelor's degree 1-2 years of experience in supply chain, sales administration or customer service representative are preferable Good communication and interpersonal skills. Ability to multi-task, organize, and prioritize work Having experience in retail/beauty industry Good written & spoken in English would be a plus Computer literacy especially in MS Office & Excel.