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PT Eka Reka Palakerti Indonesia atau yang dikenal dengan ERP Indonesia adalah sebuah perusahaan konsultasi IT yang berbasis di Semarang, Jawa Tengah. Kami menawarkan teknologi alignment dan integration dengan basis Odoo . Kami berkomitmen untuk melayani klien-klien kami dengan integritas dan kerja keras, karena kami percaya bisnis yang lebih baik akan menciptakan dunia yang lebih baik. ERP Indonesia memiliki tujuan untuk menciptakan keseimbangan hidup yang lebih baik dengan menjadi perusahaan yang inovatif dan mengedepankan asas kekeluargaan yang solid, andal, dan terpercaya. The Role As an employee of our company, you will collaborate with each department for complaint handling and troubleshooting . Come work at ERP Indonesia which offers great benefits with opportunities to progress and learn together. We are looking for an experienced and outstanding Technical Support staff member. Responsibilities Receiving complaints from clients Analyze the complaints you get Work on complaint requests Ideal Profile This position is creative and rigorous by nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills. Education D3/S1 (IT graduate preferred) Preferably have at least 1-year experience in a similar division, fresh graduates are welcome Have good communication and presentation skills Have a strong analysis Mastering one programming language (preferably python) Understanding Odoo is a plus 8Understanding IT infrastructure is a plus What's on Offer? Flexible working options Great work environment Excellent career development opportunities
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