Head of Wealth Propositions

Description The opportunityThe Head of Wealth Propositions will design, develop, and maintain a competitive and sustainable portfolio of product propositions, that meets the needs of our customers, distribution partners, and shareholders.ResponsibilitiesDevelop, monitor and refine long term product strategies for key product portfolios that will distinguish Manulife’s product offerings in the marketplace Conduct research and analysis including customer research, trend forecast and competitive positioningAnalyze the market to develop to identify opportunities and recommend sound product strategies to support the launch of key products, features and servicesParticipate in capabilities presentations, distribution roadshows and industry events Mentor or manage junior members of the teamActs as the voice of the customer in the definition of product; incorporates feedback from customer interviews and user researchLeveraging in depth customer research and competitive intelligence, create holistic customer propositions that are differentiated from the market, address real customer needs, and meet KPI targets for APE, NBV and CSMDevelop and continuously update the product roadmap and strategy, including market positioning, product vision, and consumer value propositionCollaborate dynamically with Bancassurance and Agency distribution teams on new product ideation, aligning priorities for the next 12-18 months to achieve strategic outcomes, and reaching consensus on key product and pricing decisions. This includes collecting and addressing inputs from agent focus groups and obtaining approval from bank partners when necessary. Supported by Proposition Delivery team, ensure that execution of proposition initiatives is completed timely, with quality, and will achieve the expected results.Oversee go-to-market activities to ensure new propositions are well understood by agents / insurance specialists and they are enabled with effective sales tools and materials. Monitor, analyze and report actual experience post-launch against targeted sales, distribution and customer acceptance, competitive landscape and pricing assumptions.Ensure active engagement with Delivery and Pricing teams to assess feasibility during early design phase of new proposition initiatives, and secure strong alignment with other functions (Finance, Risk, Operations, IT, etc) on desired outcomes of initiatives.What motivates you? You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking for• Undergraduate degree in finance, marketing, business, or related field • Minimum 8 years relevant experience in product management, marketing, distribution or actuarial functions, with reasonable number of years in management position • Solution Focused: exemplary problem solving • Innovative Mindset• Compelling Communication: strong communication, interpersonal and presentation skills; business case development and delivery • Collaboration: strong client and relationship management skills • Strategic thinker • Demonstrated ability to influence others beyond formal authority both inside and outside of the organization• Financial understanding of product profitability• An entrepreneurial spirit and comfort working within in rapidly changing environment• Adaptability: Effectively adapts and supports integrated change to achieve results in an evolving environment• Strong business acumen, with an aptitude for both strategic, broad thinking and critical and analytical thinking What can we offer you? A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity Employer