.. Jakarta</strong></li> <li>Bachelor's degree in Business Administration, Marketing, or a relevant field.</li> <li>5+ years working .. similar senior sales role.</li> <li>Familiarity with the automobile industry, especially in the context of dealer relationships.</li> .. read more
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.Join us. About the TeamThe APAC Ecommerce's Governance and Experience team furthers this mission by connecting buyers, sellers and content creators to ensure a seamless, trusted online shopping experience. We seek to inspire trust by designing and implementing end-to-end governance & experience programmes to enable a thriving international marketplace. As a Creator Governance Strategy manager, you will analyse metrics and emergent risks, formulate policies, and drive operational optimisation to improve users' live-shopping experience. You are a systems-thinker, highly data-driven, and have experience taking projects from 0 to 1. You can design strategic roadmaps to govern creators' live-selling performance across their lifecycle: from onboarding and commission control, through their participation in key business events such as campaigns and advertisements, to incentive programmes. To keep our live-shopping ecosystem healthy, you will define scenarios and creator behaviours we want to encourage and do not welcome. You know how to measure these behaviours, set targets, and develop policies to reduce poor quality content and adversarial actors, as well as improve live-selling content ecosystem quality. Responsibilities1. Develop data-driven strategies and policies to evaluate and manage creators' account health, violations, rewards, penalties, as well as their livestreaming performance. Manage go-to-market to ensure effective implementation across Asia Pacific and policy and project outcomes are met2. Analyse data to measure, identify, mitigate, and monitor risks to raise the overall ecommerce content ecosystem quality and personalized recommendations. Develop and implement new signals, metrics and risks prioritization – to monitor and identify new content quality and abuse trends3. Engage cross-functional stakeholders to consolidate, pre-empt and analyse content and creator governance pain points; derive and implement action plans and operational workflows to resolve them4. Develop, launch and implement new policies and operational workflows – in collaboration with cross-functional teams like Engineering, Operations, Moderation, Product, and Policy – to enhance large-scale automation, risk detection and mitigation, as well as quality assurance and improvements5. Develop and implement feedback loops and operational workflows to ensure the day-to-day quality of launches and implementation6. Implement and review dashboards and cases as needed, to ensure day-to-day ecosystem health7. Act as an escalation point of contact and manage internal communications on all creator governance issues 1. Strong bachelor's degree in a quantitative field such as mathematics, statistics, data analytics; computer science, engineering, finance, economics etc2. 5+ years experience leading programmes and developing policies. Experience with analytical tools (like Excel or SQL) to drive analytics and reporting. Data interpretation is required in this role.3. Professional experience in Strategy or Operations Management Consulting, Business Intelligence, Business Analytics, Platform Governance, Trust and Safety Policymaking and Operations Management, or Ecommerce Strategy, Seller or Product Growth, Risk Analytics, Compliance, or Experience programmes4. Driven, excellent programme management and communication skills with the ability to plan for, and manage complex projects, as well as influence multiple cross-functional teams to build and launch new strategies and workflows5. Familiarity with e-commerce compliance and ecosystem management – as well as strategic business sensitivity – will be advantageous6. Familiarity with SEA e-commerce and/or social media content landscape will be advantageous