Area Customer Engagement Associate (Bekasi)

They say no man is an island - a notion that holds particularly true for this role. As our CE Associate, you’ll be an instrumental cog in the Jabodetabek Consumer Engagement team) wheel of Gojek that directly impacts the company’s (brand awareness and activation). Collaborating with (marketing and regional team), your main objective will be to (drive consumer engagement through creating mall partnership (Jakarta and Bodetabek) strategy and plan according to local insight in the region). You will have ample opportunity to flex your analytical and creative skill at the same time, and deep consumer understanding, skills, and dive deep into projects surrounding looking for growth opportunities by tailoring local insight into partnership strategy), collectively getting us even closer to (engage more consumer).What you will doSupport Area Senior Manager for driving consumer engagement focus areas in terms of engagement, partnership with local Point of Interest (POI), mall in which will deliver POI domination, Point of Sales (POS) merchants branding, standard package that will deliver Region target completed orders and active , create and ensure excellent execution of consumer engagement strategy according to local insight, city focus user persona and behavior, merchants branding & POI domination and HQ driven initiative amplifications for the region. Oversee completed order transaction and MTU (Maximum Transmission Unit) achievement vs target on regular basis, immediate actions to fill the gap if regional/local insight generation for idea creation, translating into key actionable initiatives to build relevance with local residences.What you will needBachelor degree from top university or any well-known universities from each region) or abroad with GPA > 3.2 or equivalentPreferably majoring in Marketing Management or BusinessAt least 3-4 years of working experience in marketingSolid experience in partnershipGood understanding of local knowledge & demonstrate excellent in Digital Marketing CampaignAble to teach related Consumer Engagement knowledge to all CE teamEasily adapt to change, shows flexibility, prioritization, organization and time management skillsExcellent communication skills with demonstrated interpersonal flexibility and strong team management skillsOur Regional Consumer Engagement team is a family of people based in Indonesia, specifically in Jabodetabek region. We oversee all things and act as a center of excellence for partnerships and increasing potential visibility in respective region POI or malls and work to create (consumer engagement and brand awareness. It’s our job to ensure that all engagement activities run seamlessly. One of the biggest challenges we had to face is to ensure Gojek domination is consistent across Jabodetabek region. We eventually resolved it by doing close coordination with HQ and the regional team. Currently, we’re busy at work on various projects, including one about POI domination, focus city user persona, and merchants branding.About GoTo GroupGoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.About Gojek Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.About GoTo FinancialGoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.GoTo and its business units, including Gojek, GoToFinancial and GoToLogistics ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.