IT-OT BUSINESS SYSTEM ANALYST

  • Jakarta
  • Wilmar
Job Requirements :AcademicQualifications: Diploma/Degree inComputing/Computer EngineeringTechnical Skills: Requirement gathering and facilitationCustom ApplicationDesign concept: UML, Design Patterns, etcGeneral purposeprogramming: C#, Java, Python, etcDatabase programming:Entity-Relationship, RDBMS, SQL, etcApplication Testingand Test Design: V-Model, etcAtlassian JiraService ManagementAgile ScrumDevelopment MethodologyBonus: - OSIsoft PI - Industrial Control System ProgrammingStrong command in Bahasa Indonesia and English (bothwritten and spoken)Strongproblem-solving skills, Self-drivenand disciplinedIs aTeam PlayerAbleto multi-taskAble to work overtimeoccasionally (especially for deployment activities) Responsibilities :Report to the WCS IT-OT OSM Team Lead (in Indonesia), who in turn reports to the Wilmar Global IT-OT Service Delivery Lead (in Singapore)Support the following major IT-OT Global Systems:Process Information Management System (PIMS)PID Loop Tuner (PLT)Future IT-OT Application SystemsProvide operational support to Wilmar global IT-OT application users:System Maintenance activitiesGeneral liaison and announcementsProvide service management support to Wilmar global IT-OT application users, such as:Handle reported incidents and resolve according to Service Level Agreement (SLA)Support general service requestsDevelop business change requestsAttend scheduled and on-the job trainings, build core skill set and be able to fulfil job roleManage the expectations of IT-OT application usersEducate users and encourage adoption of standards and best practices on using the IT-OT applications supported by the Team, whenever opportunity arises