Product Manager - Merchant Platform

  • Jakarta
  • Goto Group
Job Description About the Role As a Product Manager for Merchant Platform at Gojek, you will be at the forefront of crafting the product's vision, setting strategic objectives and timelines, and steering the realization of this vision with a focus on optimizing the merchant experience, in alignment with the company's goals. Collaborating extensively across various departments, you will liaise with business and sales teams, as well as coordinate with other product teams connected to the merchant platform. What You Will Do Deliver. You do more than talk - you put things on paper, get your hands dirty, and execute with precision make sure products and features are launched Seek product ideas and feedback, gather requirements, write specs, create wireframes and workflows, and demo them early and oftenUnderstand that “one size doesn’t fit all” and conceptualize solutions that are configurable and adaptable to the maximum extent possibleGiving clarity to the product development group and stakeholders on the requirement and the impact of each feature as well as the go to market strategy to ensure adoption of the features. Using data to analyze each feature's adoption and impact, while making improvements on the features to solve merchants' pain points.Develop strong relationships across stakeholders to understand their goals and priorities. Work with these stakeholders to help them convert these goals into reality.Define, prioritize and plan the product features that will need to be implemented, through alignment with all stakeholders. What You Will Need Min of 5-6 years of experience in product management experienceCritical and analytical thinking abilityExperience working on Objectives and Key results model of goal settingData-oriented with excellent analytical skills; Able to dig into data to discover nuances, and define & measure success on every projectStrong strategic planning and organizational skillsExcellent written & verbal communication skills focused on improving collaboration, understanding & information exchange across all stakeholdersAble to work with agile product development teams and identify new ways to help your team be effective. Experience of working with distributed teams is desiredFluency in written and verbal English About the Team Join Gojek's Product Management team, a hub of innovation and collaboration, to revolutionize everyday experiences at scale, while embracing a culture that values creativity and meaningful impact. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion for technology, and collaborative spirit work with us and let's solve the problems with technology. The Merchant Platform team focuses on building a platform ecosystem for merchants in GoTo. We are building the infrastructure to help our merchants manage their business with GoTo including but not limited to onboarding, reporting, and user management. About GoTo GroupGoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household. About Gojek Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market. About GoTo FinancialGoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last. GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.