.. always stay ahead of the game, making sure our content calendar is organized and ready to go. You get the details right - you don’t half-ass anything or let little things slip through the cracks, you always double-check your spelling. You thrive in that sweet spot between creativity and strategy. You .. read more
Job Description :Job description : Providing services thru CS walk in (face to face) for various transaction request or inquiries and complaints received from customers, business partners and agents, according to SOP and TATEnsure all services meet the targets quality and comply with Compliance regulations Escalating to internal and external parties to provide solutionsEnsure all services are documented according to SOP Actively participate in pro-active customer contact programs by utilizing various technologies provided in the form of cost saving and continuous improvement (CI)Provide services to customers and agents through telephone accurately, timely and pro-actively according to SOP and TATEscalating to internal and external parties to provide solutions to give beyond expectation client experienceJob Category:Customer Service / OperationsPosting End Date:30/08/2024
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