Front Desk Agent

  • Tangerang Selatan
  • Mercure

Job DescriptionFront Desk AgentFirst impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:Employee benefit card offering discounted rates at Accor worldwide.Learning programs through our Academies.Opportunity to develop your talent and grow within your property and across the world.Ability to make a difference through our Corporate Social Responsibility activities.What you will be doing:Greet, check in, respond to requests and settle accounts while providing exceptional service.Take the initiative to add a personalized experience.Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.QualificationsYour experience and skills include:Service focused personality is essentialAdditional InformationExperience is an asset.Prior experience working with Rhapsody Realta system.Fluency in English.Additional languages are a plus.