Key Account Manager (Indonesia)

Job Description: Our client is a Crane Rental industry companyPosition: Key Account Manager (Sale)Location: (1: Indonesia, Jakarta) Responsibilities:SHEQ & ComplianceResponsible for motivating/ensuring everyone works safely and according to the Company’ SHEQ standards, as stated in document of SHEQ department – Responsibilities Manager with Regard to Safety, Quality & Environment, to ensure that all work is done in a safe, efficient, and qualitative way.Complies with the attitude of Lean and continuous improvements in the organization.Visits various sites/locations and fill in a WPI on regular basis.Responsible for ensuring that all executed activities and processes are in compliance with Company’ SHEQ standards, policies, instructions, and local legislation.Strategy & Company ObjectivesUnderstands, applies and conveys the Company Group mission and vision in order for the organization to adhere to the expectations and values prioritized by the board, the CEO and the HQ management team.Develops a clear vision of what needs to be accomplished in the medium and long term, based upon understanding of the external, competitive environment and the company's strengths.Responsible for producing and communicating actionable business plans (incl. measurable targets) in order to implement the strategy developed together with the team and monitor effectiveness.Business ResultsTakes ownership of their results by ensuring that the investment in and allocation of all resources (upon or without management’s request) ensure that targets and budgets are met at all times.Produces regular and accurate reports in accordance with Group standards in order to keep management informed on their performance and uses this information to manage and improve the business results.Sales & Business DevelopmentAchieving sales & business development objectives as set out in the annual commercial plan for self and/or sales team.Giving input for the composition of the annual commercial planProactively and effectively finding, approaching and developing new markets/customers.Responsible for processing applications and preparation of calculations and offers in response to incoming requests or providing adequate input to other Sales members to accomplish these tasks.Responsible for the preparation of clear quotes and the follow up with clients after submittal until award or lost status.Drafting of framework agreements for clients in accordance with the established sales guidelinesAssessing clients on basis of predetermined criteria (f.e. payment behavior, credit worthiness, sales volume, success rate…)Comparing pre- and post-calculation, if applicable, and proactively take action in respect of discrepancies.Monitor and proactively following up on DSO (Days Sales Outstanding) and customer agreements and payment terms, etc…, and support therein the management and the Finance DepartmentMakes special efforts to fill gaps in equipment planning.Market & Sales positioning; in-depth knowledge of both Company’ equipment, its possibilities, the clients current infrastructure and needs for lifting and transportation services, in order to become the clients’ most trusted and knowledgeable advisor on Company’ services.Market data analysisCollects, structures and interprets all available and relevant regional market data, analyses the clients’ needs and demands to optimize existing products and services and introduce new ones.Follows, investigates and pro-actively addresses regional market dynamics, developments and trendsRelationship ManagementEffectively represents Company, builds new and maintains existing relationships with customers and other stakeholders, focusing on expanding Company’ customer base.Networking with relations and other stakeholders: local governments, trade associations, etc. to promote Company.Participate in conducting customer satisfaction survey in line with Groups standards (e.g. Company Project Methodology-procedure)Pro-actively reports relevant customer and other sales data in CRM, analyzes sales pipeline and defines appropriate actions for self.Product developmentSupports, using the collected market data provided by the team, the development of new products, approaches and services in order to cover all segments and create a competitive advantage.Contract managementReviews all their (draft) Sales contracts in accordance with Sales Authorization Chart, for feasibility, prices, timelines, liabilities, risks, legal compliance, etc. with the management and relevant functionalities, e.g. Operations, Technical Solutions, Legal..Sales follow-up and hand overEnsures that the quotes/orders, including all necessary information, are transferred to the Operations Manager in a timely manner for further action (e.g. Company Project Methodology-procedure).Provides appropriate after-sales support to customers.Sales InvoicingProvides input where necessary to ensures that a complete, correct and timely invoicing and provisioning can be executed for the project(s).Closely liaises with Finance/Accounts Receivable for the projects with regard to validating of invoices, settlement of deductions, prompt payment realizations, collections, this in compliance with the Group Credit Management Procedure. Apply for this job Or refer someone