Cloud Services Consultant (L2 Consultant)

  • Jakarta
  • Softwareone
Why SoftwareOne? Hear firsthand from SoftwareOne APAC leaders as they unveil our exciting business and growth plan, spill the beans on our hiring initiatives, and reveal why joining SoftwareOne is a game-changer. Join us now and be part of our incredible journey. The role Core Responsibilities: Professional Services (Implementation/Deployments): Design and execute cloud infrastructure solutions on Microsoft Azure utilizing Infrastructure as Code (IaC) tools and methodologies. Develop reusable templates and scripts to automate the deployment of Azure resources, ensuring consistency and efficiency in infrastructure provisioning. Proficiently work with Azure Resource Manager (ARM) templates to define the infrastructure and configuration of Azure resources. Manage and enhance Azure cloud environments through code, enabling version-controlled infrastructure management and ensuring scalability and reliability. Automate the provisioning, configuration, and scaling of cloud infrastructure to streamline operations and enhance agility. Implement and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines for infrastructure deployment, facilitating rapid and reliable delivery of changes to Azure environments. Hands-on experience on the following: Foundation base landing zone configuration Detailed migration plan, architecture document along with estimated cloud spend. Cloud and App migrations & planning Tool-based migration of Dev/Stage/Production workload. Current to future state roadmap and business case High-level landing zone best practices, configuration, and governance TCO Analysis with Transformation Cos Support Services: Provide second-line support for Azure cloud environments, resolving escalated technical incidents, issues, and service requests. Contribute to the development and management of Cloud Management Portals to enhance monitoring, management, and reporting capabilities. Assist in the creation and enforcement of Cloud Security and Compliance Policies, ensuring the implementation of best practices and adherence to regulatory requirements. Play a key role in establishing Cloud Governance Frameworks and conducting regular governance reviews to optimize resource utilization and compliance. Analyze trends and patterns in incidents and service requests to identify areas for improvement and recommend proactive measures. Collaborate with Level 1 and Level 3 support teams to ensure timely resolution of issues and adherence to SLAs. What we need to see from you Professional Services: Proficiency in designing and implementing cloud infrastructure solutions on Microsoft Azure. Strong experience with Infrastructure as Code (IaC) tools and practices, such as Terraform, ARM templates, or Azure Bicep. Expertise in developing templates and scripts for automating the deployment and configuration of Azure resources. In-depth knowledge of Azure Resource Manager (ARM) templates and their application in defining and managing Azure infrastructure. Ability to manage and maintain Azure cloud environments using code, ensuring consistency and repeatability in infrastructure operations. Experience in automating cloud infrastructure provisioning, configuration, and scaling to optimize resource utilization and enhance agility. Familiarity with CI/CD principles and hands-on experience in implementing CI/CD pipelines for infrastructure deployment. Strong problem-solving skills and the ability to troubleshoot and debug complex infrastructure issues efficiently. Excellent communication and collaboration skills, with the ability to work effectively in a team environment and interact with stakeholders at all levels. Bachelor's degree in Computer Science, Information Technology, or related field preferred. Minimum of 5 years of experience in designing and building cloud infrastructure solutions, with a focus on Microsoft Azure. 3-4 years relevant experience in a customer/end user facing technology support function. Demonstrated proficiency in developing automation scripts and templates for Azure resource provisioning and configuration. Experience in designing and implementing CI/CD pipelines for infrastructure deployment in Azure. Familiarity with cloud security best practices and compliance requirements. Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert or Azure DevOps Engineer Expert are preferred. Solid understanding of cloud computing concepts, architectures, and best practices. Job Function Software & Cloud ServicesCore Responsibilities: Professional Services (Implementation/Deployments): Design and execute cloud infrastructure solutions on Microsoft Azure utilizing Infrastructure as Code (IaC) tools and methodologies. Develop reusable templates and scripts to automate the deployment of Azure resources, ensuring consistency and efficiency in infrastructure provisioning. Proficiently work with Azure Resource Manager (ARM) templates to define the infrastructure and configuration of Azure resources. Manage and enhance Azure cloud environments through code, enabling version-controlled infrastructure management and ensuring scalability and reliability. Automate the provisioning, configuration, and scaling of cloud infrastructure to streamline operations and enhance agility. Implement and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines for infrastructure deployment, facilitating rapid and reliable delivery of changes to Azure environments. Hands-on experience on the following: Foundation base landing zone configuration Detailed migration plan, architecture document along with estimated cloud spend. Cloud and App migrations & planning Tool-based migration of Dev/Stage/Production workload. Current to future state roadmap and business case High-level landing zone best practices, configuration, and governance TCO Analysis with Transformation Cos Support Services: Provide second-line support for Azure cloud environments, resolving escalated technical incidents, issues, and service requests. Contribute to the development and management of Cloud Management Portals to enhance monitoring, management, and reporting capabilities. Assist in the creation and enforcement of Cloud Security and Compliance Policies, ensuring the implementation of best practices and adherence to regulatory requirements. Play a key role in establishing Cloud Governance Frameworks and conducting regular governance reviews to optimize resource utilization and compliance. Analyze trends and patterns in incidents and service requests to identify areas for improvement and recommend proactive measures. Collaborate with Level 1 and Level 3 support teams to ensure timely resolution of issues and adherence to SLAs.Professional Services: Proficiency in designing and implementing cloud infrastructure solutions on Microsoft Azure. Strong experience with Infrastructure as Code (IaC) tools and practices, such as Terraform, ARM templates, or Azure Bicep. Expertise in developing templates and scripts for automating the deployment and configuration of Azure resources. In-depth knowledge of Azure Resource Manager (ARM) templates and their application in defining and managing Azure infrastructure. Ability to manage and maintain Azure cloud environments using code, ensuring consistency and repeatability in infrastructure operations. Experience in automating cloud infrastructure provisioning, configuration, and scaling to optimize resource utilization and enhance agility. Familiarity with CI/CD principles and hands-on experience in implementing CI/CD pipelines for infrastructure deployment. Strong problem-solving skills and the ability to troubleshoot and debug complex infrastructure issues efficiently. Excellent communication and collaboration skills, with the ability to work effectively in a team environment and interact with stakeholders at all levels. Bachelor's degree in Computer Science, Information Technology, or related field preferred. Minimum of 5 years of experience in designing and building cloud infrastructure solutions, with a focus on Microsoft Azure. 3-4 years relevant experience in a customer/end user facing technology support function. Demonstrated proficiency in developing automation scripts and templates for Azure resource provisioning and configuration. Experience in designing and implementing CI/CD pipelines for infrastructure deployment in Azure. Familiarity with cloud security best practices and compliance requirements. Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert or Azure DevOps Engineer Expert are preferred. Solid understanding of cloud computing concepts, architectures, and best practices.