IR Service Administrator

  • Jakarta
  • Johnson Controls
Who we are:Build your best future with the Johnson Controls teamAs a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!What you will do:Providing administrative support to the Service Operations TeamHow you will do it:Administrative support to Service Operation Teamand between various departmentson its daily business operationsProcessing of orders, payment claims, purchase requisitions and preparation for invoicing and closureLiaising with courier for collecting/ dispatching of documents & chequesProcessing of invoices upon receipt of completed supporting documents receivedEnsuring PSA billing are done promptly upon expiry and complete invoicingEnsuring auto-renewal contracts are booked timely on monthly basisWorking with Operations in reviewing and reducing outstanding contract billings Working with operations to updates Timesheet Completeness to ensure prompt updates and action takenEnsure timeliness, completeness and accuracy of time entries in SAP for Indonesia Team Process PR, goods receipting or raising Global Payment Request form required from business and related functions. These activities include:- Office Supplies (Stationery, Photocopier Paper, Toner, Name cards), Inventory (Uniform, Safety Shoes), Vehicle Matters (Lease Rental, Fuel Consumption, Servicing & Inspection), Telecommunication (Broadband, Phone Service), Call Centre Support, Document Storage (CISCO, Crown), Third Party Account Fees (e.g.Sesami, Ariba)Assist with the registration to third party portal upon new request from customers to handle business transactions (i.e. receiving of POs and submission of invoices)Working with Accounts Receivable Team on resolving customer payment issues Timesheet Entry/ CorrectionConduct Quarterly Customer Survey Checking of inventory andcoordinating with Service Team Managers/Front Line Service Personnel with Supply Chain for parts collectionConduct Quarterly Customer Survey Arranging of courier service to send/ collect documentsData Entry/FilingOther Ad Hoc duties when requiredWhat we look for:A-Level / Diploma / Degree HolderProficient in English with excellent oral and written communication skillsExcellent attention to detailStrong organizational, administrative skills and time management skills with ability to meet deadlinesHigh level of expertise in MS Office software including Outlook, Word and ExcelCapable of working efficiently in a fast pace environment and under pressureAbility to work effectively as a team member and independently,Preferred with experienced in SAP