.. Jakarta</strong></li> <li>Bachelor's degree in Business Administration, Marketing, or a relevant field.</li> <li>5+ years working .. paved the way for the formation of a premier Sino-British joint venture in the high-end automobile sector, further cementing its global foothold.</p> .. read more
The Offer Opportunity within a company with a solid track record of performance Join a market leader within IT Services Fantastic work culture The Job Managing large amounts of calls in a timely and effective manner Identifying customer needs Researching customer problems Providing the right solutions to customers Keeping records of all customer conversations on the call centre database And meeting targets in terms of quality of conversations The Profile High School Diploma in any discipline Fluency in written and spoken English and Vietnamese Background or interest in a BPO, Customer Service preferred. Proven ability to promote and build extraordinary customer rapport. Multitasking and computer navigation abilities Ability to take complete ownership of customer issues and provide top tier service while resolving the issue before ending the call. Coachable, learner mindset, ability to take feedback and proactively apply it to improve results. Self-driven to achieve targets and deliver superior service. Willing to work a flexible schedule (rotational shift, and/or weekends, and/or night shift) Willing to relocate to Yogyakarta, Indonesia The Employer Our client is a leading recruitment agency with expertise in finding top talent for IT companies with various specializations. With our headquarters in Malaysia and branch offices in the Philippines, Indonesia, and Thailand
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