(Global Retail) Mandarin Ecommerce Supervisor

  • Jakarta
  • Matchatalent
<p> <style type="text/css"> </style> <strong>About the Company:</strong></p> <p>As an intermediary in the e-commerce sector, our company is committed to delivering high-quality products and services to customers and consumers globally. We focus on promoting top-quality Chinese brands and other premium products to the international market. Pursuing excellence and shared achievement has always been our guiding principle. This philosophy drives our operations and our dedication to delivering superior value.</p> <p>We are a leading cross-border e-commerce export company in China, known for our high-quality supply chain integration and digital business management capabilities. Our expertise in local retail ability and multi-brand operations has led us to expand into the digital accessories, home appliances, smart home, personal care, and clothing industries. We have established a new ecological export e-commerce platform that combines B2B+B2C e-commerce, live streaming operations, and community e-commerce, continually pushing high-quality Chinese products into international markets and empowering local retail customers. Currently, we have a significant presence with 45 branches and offices in countries like Indonesia, Vietnam, Thailand, the Philippines, and more. With a team of over 1,700 marketing professionals, our products and business outreach span over 50,000 people, forming a unique channel capability and competitive edge in the cross-border e-commerce industry.</p> <p>Our emphasis on product innovation and quality management, combined with a deep understanding of market dynamics, allows us to provide valuable feedback to suppliers, enhancing product quality and optimizing costs. This focus has earned us recognition as a "National High-Tech Enterprise" and "Shenzhen High-Growth Technology Company," among other accolades. We also have created successful proprietary brands such as VIVAN, ROBOT, SAMONO, RONA, and have partnerships with renowned domestic brands like VIVO, DJI, Banteng, MINISO, RLEX, HiLook. Our approach has allowed us to understand and navigate various challenges, such as manufacturing limitations and social issues, enabling us to refine our industry chain and grow our business strategically in Southeast Asia.</p> <p>We are in search of a dynamic Marketplace Specialist with strong skills in digital marketing and marketplace management. If you are fluent in Mandarin, experienced in handling official stores on platforms like Shopee and Lazada, and eager to drive store performance in a fast-paced environment, this role is for you.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Plan, market, and enhance the overall performance of our store on platforms like Lazada and Shopee to meet performance targets.</li> <li>Manage daily operations, including store layout changes, planning, display, promotions, sales, and after-sales service.</li> <li>Coordinate with platform representatives to secure necessary resources and participate in promotional programs.</li> <li>Implement and collaborate on marketing activities with related parties to increase store visibility and sales.</li> <li>Collect market and industry information, analyze products, and provide data support for operational team adjustments.</li> <li>Utilize platform marketing tools effectively to boost store traffic, click-through rates, and conversion rates.</li> </ul> <p> <style type="text/css"> </style> <strong>Job Requirements:</strong></p> <ul> <li>Fluent in both spoken and written Mandarin.</li> <li>Bachelor's degree or equivalent in any major.</li> <li>Minimum 2 years of experience in managing official stores on Shopee/Lazada and coordinating with marketplace platform representatives.</li> <li>Understanding of marketplace features like Flash Sale, Feeds, etc.</li> <li>Proficient in digital advertising platforms including Meta Ads, Google Ads, Facebook Ads (CPAS), Instagram Ads, TikTok Ads.</li> <li>Ability to work effectively in a team and multitask.</li> <li>Basic proficiency in Microsoft Office, especially MS Excel, and good numerical skills.</li> <li>Willingness to be based in Pantai Indah Kapuk, North Jakarta.</li> </ul>