.. day-to-day task. Guests are likely coming from different country and culture and can be tired and impatient, and less reasonable or patient than normal. This is a key role in the operation of the hotel.Qualifications• College diploma in Hotel Management or related field• Previous experience in Front .. read more
Job DescriptionThe Guest Service Supervisor is a key ambassador for the hotel and the Minor Hotels brand. He or she creates one of the most powerful first impressions to our guests. Minor Hotels Guest Service Supervisors all have a friendly and outgoing personality and are genuinely interested in meeting and serving new guests from all over the world. The position necessitates being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant, all performed with the utmost politeness, efficiency, and friendliness.Qualifications• College diploma in Hotel Management or related field• Previous experience in Front Office Department• Passion for leadership and teamwork• Eye for detail to achieve operational excellence• Excellent guest service skillsAdditional InformationDue to local law and regulations, this position is only opened for local hiring
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