Housekeeping Attendant

  • Jakarta
  • Accorhotel
Job Description The Housekeeping Attendant ensures that guest rooms are clean, well-maintained, and provide a comfortable and inviting environment for guests. As a Housekeeping Attendant, the primary responsibility is to perform thorough cleaning and maintenance tasks in guest rooms, including making beds, dusting, vacuuming, and replenishing amenities. They follow established hotel standards and procedures to ensure consistency and quality in room cleanliness and presentation. The Housekeeping Attendant pays attention to detail, ensuring that all areas of the room, including the bathroom and common spaces, are spotless and properly stocked. They may also be responsible for reporting any maintenance issues or damage in the rooms to the appropriate department. With their professionalism, efficiency, and commitment to guest satisfaction, the Housekeeping Attendant plays a crucial role in creating a positive and memorable experience for guests during their stay in the hotel. Qualifications Education: A high school diploma or equivalent is typically required. Additional education or certifications in hospitality management or related fields may be preferred but are not always mandatory.  Physical Stamina: Room Attendants are often required to perform physically demanding tasks such as lifting heavy objects, pushing carts, and standing for long periods. Good physical health and stamina are important for this role.  Attention to Detail: Room Attendants must have a keen eye for detail to ensure that guest rooms are cleaned and maintained to the highest standards. They should be able to spot cleanliness issues, identify maintenance needs, and follow specific instructions for room setup and amenities.  Time Management Skills: Room Attendants must be able to efficiently manage their time to ensure timely completion of tasks. They should be able to prioritize their workload and work independently with minimal supervision.  Professionalism and Integrity: Room Attendants should maintain a professional demeanor and adhere to high ethical standards. They should respect guest privacy, handle guest belongings with care, and follow hotel policies and procedures.  Communication Skills: Effective communication skills, both verbal and written, are important for interacting with guests and other hotel staff. Basic proficiency in the local language and sometimes in English is often required to understand and fulfill guest requests.  Teamwork and Collaboration: Room Attendants often work as part of a team, collaborating with other housekeeping staff, supervisors, and maintenance personnel. They should be able to communicate and cooperate effectively with team members to ensure smooth operations.  Previous Experience: While prior experience as a Room Attendant is beneficial, it is not always mandatory, especially for entry-level positions. Experience in a similar role or in the hospitality industry can be advantageous.