.. and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience .. , or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience .. read more
Description of Duties: Maintain, upgrade and monitor the company network and outlets (Firewall, Wi-Fi, Switches & VPN). Install, configure, troubleshoot ongoing usability of computers, telephony, printers, mobile devices management. Prepare and maintain the records of incident, software licences and other IT assets inventory. Ensure availability of IT infrastructure services to authorized users including Active directory, Print, Mail, and Windows servers. Good Knowledge troubleshooting, problem identification, problem resolution and/or resolution recommendation activities to first level team Source, manage and work with the designated vendors to ensure the smooth operations and maintenance of the company’s IT infrastructure, telephony, data recovery and desktop/laptop computer support. Establish the IT guidelines and security policies to educate the employees on good IT practices. Perform any job-related duties as assigned by the superior RequirementsKnowledge and Skills: 3-5 years of IT experience with a minimum of 1 year in providing end-user support Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and telecommunication systems. A strong team player with ability to work in a collaborative environment
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