Customer Service Operations Intern

  • Jakarta
  • Shipper

Why Join Us? The shipper is on a mission to invent a new standard for online shipping in Indonesia. We have assembled the largest asset-light delivery network to make shipping simple, reliable, and cost-competitive. With over 17,000 islands, 2,500 logistics providers, and a fast-growing e-commerce market, Indonesia is one of the most challenging markets to build a great online shipping experience and we are primed to be a part of the solution. We are privileged to have some of the best global investors including Lightspeed, Y Combinator, Sequoia Capital India, DST Global Partners and others. We are looking for passionate and outstanding individuals to join our team. What will you do: Support for general operational requests/inquiries (e.g. handover, package tracking, order tracking/status). Act as point contact for operational requests/inquiries.  Monitor inbound and outbound order progress. Provide reports to relevant stakeholders/clients and/or respond to update requests from clients/internal stakeholders. What are the requirements: Fresh graduate from any major. Having experience as Customer Service Intern/Admin Support Intern will be an advantages. Having great Excel skils. Having good communication skills. Willing to be placed in Warehouse Kapuk Additional Information: Working days & hours : based on operational schedule Internship period 6 months.  Paid internship. Powered by JazzHR