Customer Success Team Direct (Indonesia)

About UsWith a mission to enhance the efficiency and performance of every business, Odoo offers all-in-one open-source software covering 60+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more. It's flexible for businesses of all scales and industries, and with prices 3x more affordable than other conventional competitors (such as SAP and Microsoft), Odoo effortlessly becomes the preferred choice for entrepreneurs across Indonesia!You think it's too good to be true? See for yourself. Preview Start a career with us. We offer you an extraordinary chance to learn and grow. Be involved with a very exciting product and a great team behind it. ResponsibilitiesJoin a vibrant and innovative team, working within an organization that values independence, flexibility and personal growth. As an Account Manager in our Customer Success Team (Direct), you'll be responsible for our existing customer's subscription renewals, retention & satisfaction. The companies you'll be in touch with are end-customers of Odoo. Your job will be to analyze and detect existing pain points in the management software of your customers and provide or up-sell Odoo solutions to improve their efficiency and to ensure a smooth collaboration between all parties involved. You'll be working in a small, fun and young team with a 'play hard, work hard' mindset. Your responsibilities include...Contacting and developing end customers of OdooActing as the key interface between the customer and all relevant divisionsBuild long term relationships with your customer portfolio (growth)Excel in transversal sales & product demonstrationMain focus is 80% on sales (renewals & up-sell opportunities) MUST HAVE Min. Bachelor degree or higher Fluent in Bahasa Indonesia and EnglishYou are an excellent communicator, you like to negotiate and to achieve targets​Strong knowledge in ERP, business management software and the whole tech industryProactive & sales-driven mindset Organized way of working and a problem solver NICE TO HAVE 1 - 3 years of experience in sales and/or account management Immediate availability Farmer attitude VALUES You are able to work in a fast-paced start-up environment with a hands-on attitude You are open-minded and can react to change with agilityYou are a quick and autonomous learnerYou have an entrepreneur mindset and are not afraid to take appropriate initiativesWilling to contribute to great company culture Job Complexity:​​​​​​Personal Evolution:Variability of the Job:Technical complexity​​Overachieving Possibilities:Team / Company Size:30Avg Deal Size:1-50 UsersSales Cycle:1.5 monthsCompany Growth:75% YoYCompany Maturity:ProfitableNeed More Info? ​Time off12 days of annual leave, birthday leave​Sponsored EventsHappy hour, team buildings, activities, company dinners​BonusesSales commissions paid on quarterly basis, end-of-year payment​Eat & DrinkCoffee, tea, fruit and snacks provided​Company CultureYoung, dynamic and international environment​Great LocationGreen Office Park 1, BSD​Work-life BalanceFlexible working hours​Insurance BenefitContinually-improved insurance coverage provided