Application Specialist

Job SummaryWe are currently hiring an Applications Implementation Specialist to be based in Indonesia.Playing a lead role in the implementation of the Trakcare solution , the Application Specialist will contribute to the successful and timely deployment of the TrakCare product by providing application knowledge and product delivery services in the functional areas of product implementation, requirements scoping, field design documentation and change request testing. The Applications Specialist will act as an “expert” product resource for customers and will be expected to communicate and prioritize customer requirements to other areas of the business.Responsibilities Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare applicationImplement the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystemsConduct individual and group training, product demonstrations and workshops as requiredImplement and control change management requests from clientDeliver successful application implementation phasesBe a Subject Matter Expert (SME) for TrakCare implementationsIf required, work with customers to identify potential changes within the parameters of the productOther duties may be directed by the Company from time to time Experience and Qualifications General aptitude for solving problems and using technology to improve processesWe are particularly interested in individuals with a background in Laboratory Information Management Systems training.Understanding and experience in implementation of product solutions. Experience with implementing HIS solutions is particularly beneficialAn understanding of computer systems, software development and deployment methodology and computer networkingAn ability to handle multiple tasks simultaneously and within tight time constraintsProven ability to think laterally and come up with innovative solutions for software product implementationsThe ability to make independent recommendations for successful software product implementationsProven ability to work through problems with different customer groups achieving positive outcomesStrong communication and presentation skills (written and verbal)Indonesian and English language required. Education and Training Clinical University Degree