.. the daily operations of the spa and ensuring exceptional guest experiences. You will work closely with the spa manager to supervise the spa team, manage schedules, and maintain the highest standards of service. If you have a passion for hospitality, strong leadership skills, and a background in the spa .. read more
AYANA Hospitality, a leading player in the hospitality industry, is seeking a highly motivated and experienced Mandarin Guest Relation to join their team. The successful candidate will be an expat with extensive knowledge of Chinese culture and fluent in Mandarin, able to effectively communicate with guests and ensure their stay with AYANA Hospitality is excellently managed. The role comes with a generous package, benefits and living arrangements in Bali. Responsibilities Welcome and communicate with guests in a professional and friendly manner Actively provide them with information concerning resort facilities and activities Handle guest complaints in a tactful and professional manner Collaborate with the front office, food and beverage and housekeeping departments to ensure efficient and effective communication of guest requirements Ensure smooth check-in and check-out process for guests Promote resort services and facilities, such as spa, restaurant, and retail outlets Maintain and update guest profiles, preferences, and requests. Requirements Must have at least five years of experience as a Guest Relations Officer in a hospitality or resort environment Must have a Bachelor's Degree or equivalent in Hospitality, Tourism or related fields Fluent in written and spoken Mandarin and English Proactive, flexible, and able to work independently and as part of a team in a fast-paced environment A strong communicator, with excellent interpersonal and customer service skills Proficient in Microsoft Office Suite, with experience in hotel management systems to be an added advantage Must be willing to relocate and live in Bali and hold a valid passport with no travel restrictions to Bali.
Other job offers that may interest you
Labuan BajoAyana Hospitality17 days ago
.. and programs Requirements Bachelor's degree in Human Resources, Business Administration, or a related field 5+ years of experience in HR management, preferably in .. our team at AYANA Komodo. As the Human Resources Manager, you will play a critical role in managing all aspects of the HR function to support the growth .. read more
Labuan BajoAyana Hospitality31 days ago
.. thrive in a high-pressure environment and has a strong operational strategy that is timely. Has in-depth knowledge of food safety principles and best practices, HACCP certification is desirable. Has a deep understanding of the profit & loss goals, is proficient in performing regular menu engineering .. read more
Kabupaten Manggarai BaratThe Luxury Collection5 days ago
.. International souscrit au principe de l’égalité d’accès à l’emploi. Nous sommes attachés à recruter un effectif diversifié et à soutenir une culture inclusive qui donne la priorité aux individus. Nous nous engageons à respecter des principes de non-discrimination envers tous les individus .. read more
Labuan BajoAyana Hospitality31 days ago
.. Manager. Receive authorization for rebates per the Delegation of Authority (DOA) Scrutinize the rebates for reason ability and adherence to DOA Check total of all ledgers (guest/ city/ deposit/ package) to ensure all transactions for the prior day have been posted accurately In case of discrepancy, run .. read more
Kabupaten Manggarai BaratThe Luxury Collection10 days ago
.. and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years .. or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year .. read more
Kabupaten Manggarai BaratThe Luxury Collection5 days ago
.. à des havres de paix isolés en passant par des établissements classiques à la fois modernes et intemporels, chaque hôtel et chaque resort The Luxury Collection reflète de façon unique et précieuse l'environnement qui l'entoure tout en donnant accès à ses charmes et trésors culturels. Si vous .. read more
Labuan BajoAyana Hospitality31 days ago
.. Maintain updated guest profiles and preferences. Conduct regular guest service training for hotel staff. Monitor guest feedback and reviews and take appropriate actions to improve guest satisfaction. Requirements - Previous experience in guest relations or customer service role is required. - Excellent .. read more
Kabupaten Manggarai BaratThe Luxury Collection11 days ago
.. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS .. read more
Labuan BajoAyana Hospitality31 days ago
.. are completed on time and within budget. Create and manage the engineering and maintenance operating budget. Monitor and maintain all energy systems, including HVAC, electrical, and plumbing. Continually seek out ways to improve the resort's operations and guest experience. Requirements Bachelor's degree .. read more
Labuan BajoAyana Hospitality31 days ago
.. the BOAT Ensure all logistics operations are performed safely, efficiently, and on-budget Manage the transportation of goods and services between AYANA Komodo and other locations Develop and implement procedures to improve operational efficiency and cost-effectiveness Accurately record and maintain all .. read more
Kabupaten Manggarai BaratThe Luxury Collection10 days ago
.. etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate .. read more
Kabupaten Manggarai BaratThe Luxury Collection11 days ago
.. statements and payroll progress reports as needed to assist in the financial management of department. • Schedules employees to business demands and tracks employee time and attendance. • Understands the impact of departments operation on the overall property financial goals and objectives and manages .. read more
Kabupaten Manggarai BaratThe Luxury Collection5 days ago
.. les individus protégés, par exemple les personnes handicapées et les anciens combattants, et envers toute autre base couverte par la législation applicable. L'enseigne d'hôtels et de resorts The Luxury Collection compte plus de 120 établissements dans plus de 35 pays et promet des expériences .. read more
Kabupaten Manggarai BaratThe Luxury Collection11 days ago
.. . OR • 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the .. of plan. • Develops project plans in accordance with renovation or new Construction needs. • Contacts contractors for bids and supervising Construction to .. read more
Kabupaten Manggarai BaratThe Luxury Collection10 days ago
.. and recommend home care regimens. Promote and sell spa/salon services and Retail products. Escort guests to and from treatment rooms. Set up workstation and/ .. sell spa/salon services and retail products. Escort guests to and from treatment rooms. Set up workstation and/or treatment room with necessary products .. read more
Labuan BajoAyana Hospitality11 days ago
.. any guest complaints or issues to ensure guest satisfaction. Requirements Bachelor's degree in hospitality, business, or related field preferred. Prior experience in reservations or customer service in a hotel or resort setting. Demonstrated ability to lead and supervise a team. Excellent communication .. read more
Labuan BajoAyana Hospitality32 days ago
.. techniques, and the ability to adapt to new styles of cooking. Excellent communication skills, with the ability to communicate effectively with guests, kitchen staff, and management. Good leadership skills, with the ability to manage and train junior staff. Strong attention to detail and the ability .. read more
Kabupaten Manggarai BaratThe Luxury Collection10 days ago
.. reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and .. read more
Kabupaten Manggarai BaratThe Luxury Collection11 days ago
.. and visually verify information in a variety of formats small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance and objects weighing in excess of pounds with .. read more
Kabupaten Manggarai BaratThe Luxury Collection10 days ago
.. experience. REQUIRED QUALIFICATIONS License or Certification: Valid Driver’s License .. individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive .. read more
Kabupaten Manggarai BaratThe Luxury Collection11 days ago
.. . OR • 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the .. painting, repair work, renovations, and the replacement of furnishings and equipment. • Selects and order or purchase new equipment, supplies, and furnishings .. read more
Kabupaten Manggarai BaratThe Luxury Collection10 days ago
.. check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing .. read more
Kabupaten Manggarai BaratThe Luxury Collection11 days ago
.. and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years .. or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year .. read more
Kabupaten Manggarai BaratThe Luxury Collection5 days ago
.. Collection reflète de façon unique et précieuse l'environnement qui l'entoure tout en donnant accès à ses charmes et trésors culturels. Si vous appréciez les récits forts en émotion, que le patrimoine local vous passionne et que vous souhaitez offrir un service authentique, personnalisé et .. read more
Labuan BajoAyana Hospitality31 days ago
.. activities to guests Respond to guest inquiries and requests promptly and professionally Handle and resolve guest complaints or concerns in a timely and efficient manner Coordinate with other departments such as front office, housekeeping, and food and beverage to ensure smooth guest experience Maintain .. read more
Kabupaten Manggarai BaratThe Luxury Collection10 days ago
.. payments for rental equipment, recreation activities, facility rentals, or Retail sales. Comply with quality assurance expectations and standards. Read and .. of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately .. read more
Labuan BajoAyana Hospitality31 days ago
.. guests Promote resort services and facilities, such as spa, restaurant, and Retail outlets Maintain and update guest profiles, preferences, and requests. .. team. The successful candidate will be an expat with extensive knowledge of Chinese culture and fluent in Mandarin, able to effectively communicate with .. read more
Kabupaten Manggarai BaratThe Luxury Collection10 days ago
.. and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report .. read more
Labuan BajoAyana Hospitality31 days ago
.. proper order Provide information and assistance to guests regarding hotel facilities and local attractions Supervise and mentor the Bell team to ensure efficient and professional service Requirements Prior experience as a Bell Captain in a luxury hotel or resort is preferred Excellent communication and .. read more