Brand and Loyalty Manager

  • Jakarta
  • Pullman
Job Description This position is to support the Director of Commercial and being responsible for the management of the Brand DNA among its guidelines in the key areas of the hotel, Curated & dedicated events, Outlets Identity, Partnerships, Public Relation support and Loyalty Program culture.   What you will be doing: Assist Director of Commercial in developing and producing sales support materials for Outlets (newsletters, brochures, mailers, promotion materials, in-room information, guides, etc.) Assist Director of Food and Beverage in the development and production of Scheduled Events, Partnerships, ADD & Bar Sales Monitor all Brand Guidelines and its evolution including preparation to Yearly Audits Representation as Brand Champion of the Hotel Image in and out the property Coordinate and lead all internal hotel special events, Outlets promotions with the aim to maximize ROI, Revenue and Loyalty, from pre-set, during and after activation Evaluate potential long term partnerships at the benefit of the Pullman Brand and the Hotel and its Outlets Stimulate the Loyalty Culture among all departments with the team and upfront all guests In Charge of Pullman Brand Identity respect, Outlet Brands consistency and upselling with Strong Loyalty Program support Qualifications Minimum 2 -3 years' experience within similar role as Brand and Loyalty Manager Proven Ability to lead by example, good communications skills, both written and verbal in Bahasa Indonesia and English Good knowledge of Front Office operation Working experience in 5* hotel operation is required Additional Information Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Open your way to get the talent development opportunities in Accorhotels in the future