Creative Service Manager Complex

JOB SUMMARY Responsible for completing marketing plan for property The St. Regis Bali Resort and The Laguna a Luxury Collection Resort and SPA. Assist the Marketing Communications Department in the implementation of the hotel’s marketing communications plan. CANDIDATE PROFILE Education and Experience Technical High school diploma or GED; 2 years experience in the sales and marketing or related professional area. OR 2-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; no work experience required. Professional Computer, telephone, letters, fax and e-mail skills. CORE WORK ACTIVITIES Behavioral To ensure accuracy of information delivered To ensure that proper communication manner with respect is implemented at all time when dealing with people internally and externally Establishes and maintains harmonious, effective, positive and professional employee relations Regularly keep managers up-to-date on relevant activitieS. Take action to ensure overall success of Sales department by providing the best support to other team members Working with the designated deadlines given and able to prioritize the tasks given Understand and demonstrate the St. Regis & Laguna Core Values on day to day activities Seeks feedback in order to improve performance To commit and support the environmental and social sustainability practice as per hotel’s environmental & social sustainability policy JOB RESPONSIBILITIES Understand the hotel’s marketing communications plan. Produce artwork for local advertising. Work together with Asst. Dir of Marketing Communications for the design of brochures, fact sheets, sales/press kit folders. Understand the product image the company aims to project and ensure that image is reflected in every aspect of the manner in which you manage your responsibilities. Participate in the hotel Newsletter production. Building Successful Relationships that Generate Sales & Marketing Opportunities • Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy. • Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property. • Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate. • Works with media buyer to plan and execute advertising. • Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites. • Assists property with materials, tracking/analysis and presentations to owners. • Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed. Additional Marketing Responsibilities • Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.). • Ensures that property is following all corporate marketing guidelines. • Approves all invoicing through MarrCom office.