FB Sales Executive

  • Jakarta
  • Novotel

Job Description Act as a main resource for FB reservation agents needing assistance technically or with regards to achieving customer satisfactionResponds to all guest reservation request and executes prompt, courteous and accurate guest service at all timesFully knowledgeable about F&B Outlets, rates, promotions, programs, hotel facilities and servicesUnderstand and enforce hotel and company credit policies and ensure proper billing instructions, routing instructions and payment methods are applied to the reservationsHandling site visit from the guestDraft and types correspondence, booking contracts, quotations, letter of confirmation, thank you letter for the guest Work Experience Computer literate in Microsoft Window and other system applications required Excellent administration, communication and organizational skills Good interpersonal skills Service oriented with an eye for detailsMulticultural awareness and able to work with people from diverse cultures Ability to work independently and has good initiative under dynamic environmentSelf-motivated and energeticHighly responsible & reliableAbility to work well under pressure in a fast paced environmentBenefits Opportunity to work with international employee.An opportunity to develop your career at AccorOpportunity to join development Program.A Bienvenue Card – offering a special rate for our employee.