.. internally and externallyAssist with ad hoc projects, as assignedJob Requirements:Good verbal and written English communication skillsAt least 1-year experience in customer care center; travel industry experience, preferredHas passion for helping and supporting others and gains sense of fulfilment from .. read more
Job DescriptionAbout UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, , Ctrip, Skyscanner, and Qunar. Across its platforms, We have four Customer Service Centres for , Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the worlds leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. The Role: Our company has experienced significant growth in the EMEA region over the last five years, and we have plans for further expansion. We are currently in search of an HR Generalist with strong payroll /benefit and vendor management based in London to join our HR operations team.In this Role, youll get to:Coordinate EoR services across multiple EMEA countries, ensuring timely payments through vendor collaboration. Validate payroll inputs and scrutinize calculations, including statutory deductions and bonuses.Conduct comprehensive research on legal compliance and CBAs in new countries. Manage vendor sourcing, negotiations, and procurement processes.Oversee existing vendors, ensuring quality service delivery and proposing benefit package changes. Coordinate HR operations, including onboarding, offboarding, and employee queries, under Regional HR Ops Manager guidance.Support country payrolls by validating outputs, conducting audits, and collaborating with auditors and tax authorities for compliance.What you'll Need to Succeed:Degree in Accounting or Business-related field, or equivalent experience in payroll and benefits department preferred5 years of related proven experience in EMEA Generalist rolesPayroll/benefit vendor and EoR experienceProficiency in at least one European language is a must.Excellent communication skills, both written and verbalExcellent time management, organisational, and follow-through skills. Has shown ability to respond quickly and accurately to requests for data, ability to provide excellent customer service a must. Ability to respect, protect and maintain highly confidential information. Ability to work independently or with little supervision. Ability to be effective under pressure, understand priorities, and meet deadlines.Join us to build a workplace where resilience, adaptability, and open-mindedness are essential. HR professionals dedicated to making an impact are invited to apply.Why We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At , you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.Whats more? Our rapid business growth in global offers abundant career opportunities atvarious levels and in multiple functionsInternal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impactWe provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.We encourage flexible work arrangementHave fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.Clickto learn more about What makes Click to learn more about This is a Trip Where Both Your Career and Life Can Flourish!Find out more job opportunities at Have a good trip, and see you soon!