(Global Retail) Mandarin HR Specialist

  • Jakarta
  • Matchatalent
<p> <style type="text/css"> </style> <strong>About the Company:</strong></p> <p>As an intermediary in the e-commerce sector, our company is committed to delivering high-quality products and services to customers and consumers globally. We focus on promoting top-quality Chinese brands and other premium products to the international market. Pursuing excellence and shared achievement has always been our guiding principle. This philosophy drives our operations and our dedication to delivering superior value.</p> <p>We are a leading cross-border e-commerce export company in China, known for our high-quality supply chain integration and digital business management capabilities. Our expertise in local retail ability and multi-brand operations has led us to expand into the digital accessories, home appliances, smart home, personal care, and clothing industries. We have established a new ecological export e-commerce platform that combines B2B+B2C e-commerce, live streaming operations, and community e-commerce, continually pushing high-quality Chinese products into international markets and empowering local retail customers. Currently, we have a significant presence with 45 branches and offices in countries like Indonesia, Vietnam, Thailand, the Philippines, and more. With a team of over 1,700 marketing professionals, our products and business outreach span over 50,000 people, forming a unique channel capability and competitive edge in the cross-border e-commerce industry.</p> <p>Our emphasis on product innovation and quality management, combined with a deep understanding of market dynamics, allows us to provide valuable feedback to suppliers, enhancing product quality and optimizing costs. This focus has earned us recognition as a "National High-Tech Enterprise" and "Shenzhen High-Growth Technology Company," among other accolades. We also have created successful proprietary brands such as VIVAN, ROBOT, SAMONO, RONA, and have partnerships with renowned domestic brands like VIVO, DJI, Banteng, MINISO, RLEX, HiLook. Our approach has allowed us to understand and navigate various challenges, such as manufacturing limitations and social issues, enabling us to refine our industry chain and grow our business strategically in Southeast Asia.</p> <p>We are seeking a dedicated and experienced HR Generalist to join our HR team, ideally with a background in the fast-paced retail or e-commerce industry. If you are fluent in Mandarin and have a passion for driving organizational effectiveness and employee engagement, we encourage you to apply for this exciting role.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Develop and implement HR solutions aligned with the company's strategy to support organizational effectiveness.</li> <li>Work closely with management and employees to enhance work relationships, employee engagement, morale, productivity, and retention.</li> <li>Monitor and report on workforce and succession planning. Identify training needs for teams and individuals; evaluate and improve training programs.</li> <li>Collaborate with business departments to understand hiring needs and objectives.</li> <li>Develop and implement a comprehensive HR strategy.</li> <li>Ensure company regulations are developed and monitored in compliance with the prevailing Government Manpower Act.</li> </ul> <p> <style type="text/css"> </style> <strong>Job Requirements:</strong></p> <ul> <li>Minimum Bachelor's Degree in Psychology, Law, Economics, or a related field.</li> <li>Fluent in Mandarin (both spoken and written) is essential.</li> <li>At least 4 years of HR Generalist experience in a high-growth environment, preferably in the Retail/E-commerce industry.</li> <li>Solid knowledge of employee relations, performance management, employee engagement, industrial relations, and government regulations.</li> <li>A self-starter who can work autonomously and excel through personal drive.</li> </ul>